Here’s an update on my lovely duel with the fine people at Dell.
I received and email yesterday stating that the part was in and would be shipped to the address on file. Naturally, this was the old address, not the address I gave them a week ago. So I called to update the address. Then I asked what part was being sent to me, as wouldn’t the part be shipped to them so they could install it on my computer? Turns out they are mailing me a battery. Not the motherboard, the battery. So when I told them that “it was the battery” and to “just send it to me and I will do it myself”, and I got “no it’s the motherboard you have to send it to us to fix”, naturally it was all a waste of my time. So now I have to make sure my hackbook isn’t sent to my old job (awkward) and then when I do get it, I have to install the fucking battery myself anyway. Why did I send it to them in the first place?
I swear, next time this breaks, I am going to just send it back, scream, and demand my money back.
Fuck Dell. Seriously.